Security Policy: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Starz Academy Class Refund Policy: If you or your child, for any reason are not satisfied after, or during your child's first month of classes, we will refund all (100%) of your tuition for the entire first month.
Starz Academy Make-Up Class Policy: Tuition fees remain the same whether a student has perfect attendance or misses classes. Because of our low student to teacher ratios, it can sometimes be challenging to find a class with room to do a make-up in. However, we try our best to help out. This is how it works:
- We only guarantee make-up lessons if Fit Kids cancels the class.
- Students have an unlimited amount of time to a make-up lesson, as long they are and have been continuously enrolled in their class since the date of absence.
- Make-ups are forfeited as soon as classes are discontinued.
- Unused make-ups lessons are not exchangeable for tuition.
- Make-up lessons may only be booked as far ahead as one week in advance (This is because class sizes change due to new student enrollment).
- A scheduled make-up must be canceled with a 24-hour notice. If you schedule a make-up but fail to show, we will consider it made up, unless canceled in advance.
- Please call and let the office know if your child will miss his or her class. Someone else may be able to do a makeup in his or her absence.
Starz Academy Discount Policy: After the first full-price class, the enrolled student or sibling receives 20% off any additional Starz Academy Class.
Holiday Camp Refund Policy: With 2 weeks' notice = Full Refund. With less than 2 weeks' notice = Any cancellation will receive a refund minus a $10 per day fee.
Summer Camp Refund Policy: With 2 weeks' notice = Full Refund.
With less than 2 weeks' notice: Half Day Camp = Any cancellation will receive a refund minus a $50 fee.No single-day refunds.
With less than 2 weeks' notice: Full Day Camp = Any cancellation will receive a refund minus a $75 fee. No single-day refunds.
Kids' Night Out Refund Policy: With 2 weeks' notice = Full Refund. With less than 2 weeks' notice = Any cancellation will receive a refund minus a $10 fee.